TargetBird Agency ("TargetBird", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit www.targetbird.net, contact us, or engage our services. By using our website or services, you agree to the practices described here.
The short version: we collect only what we need to respond to your enquiries and deliver projects we've been contracted for. We don't sell your data. We use industry-standard tools (Google Analytics, Meta Pixel, etc.) on this site and you can opt out at any time.
Scope & consent
This policy applies to personal information processed by TargetBird Agency through our website, contact forms, email correspondence, sales conversations, and ongoing client engagements. It does not cover third-party websites, platforms or services that we may link to or integrate with — please review their own privacy policies separately.
By submitting information through our forms or engaging us for services, you consent to the processing described in this policy.
What we collect
We collect information in three ways:
Information you give us
- Name, email address, phone number, company name when you submit our contact form
- Project briefs, creative inputs, and brand assets you share with us during engagements
- Billing details and tax information required to invoice you
- Account credentials you provide for platforms we manage on your behalf (Meta Business, Google Ads, hosting panels, etc.)
Information collected automatically
- IP address, browser type, device type, operating system
- Pages visited, time spent, referring URLs, click patterns
- Cookies and similar tracking technologies (see Section 05)
Information from third parties
- Aggregated analytics from advertising platforms when running campaigns for your brand
- Publicly available business information (LinkedIn, company registries) for sales prospecting
How we use it
We process personal information for the following legitimate purposes:
- Service delivery — to respond to enquiries, scope projects, execute campaigns, and report on performance
- Communication — to send proposals, updates, invoices, and occasional newsletters (which you can unsubscribe from at any time)
- Improvement — to understand which services resonate, refine our website experience, and improve our offerings
- Legal compliance — to meet our obligations under Egyptian, UAE and other applicable law
- Security — to detect, prevent and respond to fraud, abuse or security incidents
Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Contact form submissions: 24 months from last interaction
- Client project files and correspondence: 7 years (for tax and legal compliance)
- Marketing email subscriptions: until you unsubscribe
- Anonymised analytics data: indefinitely
Your rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access — request a copy of the information we hold about you
- Correction — ask us to correct inaccurate or incomplete data
- Deletion — request that we erase your personal information
- Restriction — limit how we process your data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests or for direct marketing
- Withdraw consent — where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us at support@targetbird.net. We respond within 30 days.
Security
We implement industry-standard technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. These include HTTPS encryption in transit, access controls, regular security reviews, and confidentiality agreements with all staff and contractors.
However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
International transfers
TargetBird operates from Egypt and the UAE, and we use service providers headquartered in the United States, the European Union and elsewhere. By using our services, you consent to your information being transferred to and processed in countries that may have different data-protection laws than your jurisdiction. We use appropriate safeguards (such as standard contractual clauses) where required.
Children
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we'll revise the "Last updated" date at the top of this page. For material changes, we'll notify you by email (where we have your address) or by prominent notice on our website.
Contact us
Questions about this policy, or about how we handle your information?
TargetBird Agency
📧 support@targetbird.net
📍 25 Ismail El Fekki, Heliopolis, Cairo, Egypt
📍 twofour54, Abu Dhabi, UAE